This Privacy Policy describes how PushpaClub (“PushpaClub”, “we”, “us”, or “our”) collects, uses, discloses, stores, and protects personal data of users (“you”, “your”, “User”) of the website https://pushpaclub.com/ and any related services (the “Service” or “Platform”).
By accessing or using the Service, you accept and agree to this Privacy Policy, and you consent to the collection, use, disclosure, and retention of your personal data as described herein. If you do not agree, do not use the Service.
1. Scope & Applicability
- This Privacy Policy applies to all users of the Platform, whether as visitors, registered users, bettors, or other roles.
- It applies to data collected:
- during registration or verification,
- through use of the Platform (e.g. gameplay, transactions, logs),
- via cookies, analytics tools, or other tracking technologies,
- from third-party sources (where permitted),
- in any offline or customer support interactions related to the Platform.
- We may update this Policy from time to time (see “Changes to This Policy”). Changes will take effect when posted. Your continued use after changes implies acceptance.
2. Legal & Regulatory Notes (Important)
- The legal status of online gambling, lottery, wagering, or betting varies by jurisdiction. You must ensure that your operations are lawful in all regions where you offer services.
- In India, the Promotion and Regulation of Online Gaming Act, 2025 seeks to regulate online gaming, betting, and prize-based competitions. Wikipedia
- Also, the Digital Personal Data Protection Act, 2023 (DPDP / DPDPA) may be relevant for processing digital personal data in India. Wikipedia
- This Privacy Policy does not replace or override any legal requirements; it is intended to complement them.
3. Personal Data We Collect
We collect the following categories of information about you:
| Category | Examples / Details |
|---|---|
| Registration / identity & verification | Name, email address, phone number, date of birth / age, gender (optional), postal address, identity documents (e.g. PAN, Aadhaar, passport, driver’s license), KYC / AML documentation |
| Account & credentials | Username, password (hashed), account settings, login credentials, two-factor authentication data |
| Payment & transaction data | Deposits, withdrawals, transaction history, payment method (bank account, UPI, wallets), currency, timestamps |
| Usage & activity data | Game/bet records, wins/losses, betting patterns, timestamps, session logs |
| Technical & device data | IP address, browser type and version, operating system, device identifiers, device model, screen resolution |
| Cookies & similar tracking data | Cookie identifiers, usage of features, navigation paths, referring URLs, analytics data |
| Communications & support | Emails, chats, customer support tickets, complaints, feedback |
| Third‑party / public data | Where permitted, we may receive data from third parties (e.g. identity verification services, anti-fraud / compliance partners, public records) |
We aim to collect the minimum amount of data necessary for the functions we provide.
4. Purposes of Processing & Legal Basis
We use your information for the following purposes:
- To operate and maintain the service: managing your account, handling deposits/withdrawals, processing bets, calculating winners, paying out, reconciling transactions
- User verification & compliance: age verification, KYC / AML checks, ensuring users are eligible, preventing fraud and money laundering
- Security, fraud prevention & risk management
- Analytics & improvements: analyzing usage patterns, improving features, optimizing the user experience
- Communications: sending notifications, announcements, marketing (if consented), updates, support
- Compliance & legal obligations: responding to law enforcement, regulatory bodies, audits, resolving disputes
- Internal record keeping
Where required by law (e.g. DPDP, KYC, anti‑money laundering), we process data on that legal basis. For marketing or promotional communications, we will seek your consent where required.
5. Cookies, Tracking & Analytics
- We use cookies, web beacons, local storage, and similar technologies to collect information about your browsing behavior, preferences, and interactions.
- We may use analytics tools (e.g. Google Analytics or similar) to monitor and improve the Platform.
- You may opt out or disable certain cookies via your browser settings, but that may affect the functionality of the Platform.
- We may use non‑personal / aggregate data for internal reporting, trend analysis, or advertising (without revealing your identity).
6. Disclosure to Third Parties & Sharing
We may share your personal data in the following ways:
- With service providers / vendors / contractors (e.g. payment gateways, identity verification providers, hosting providers, customer support vendors) who assist us in providing the services. These parties must abide by confidentiality obligations and only process data as necessary.
- With regulators, law enforcement, courts or governmental authorities, when required by law or to protect legal rights.
- With auditors or legal advisors as needed for compliance, dispute resolution, or audits.
- In aggregated or anonymized form (which does not identify you) for internal / external reporting and analytics.
- In the event of a merger, acquisition, reorganization, or sale of assets, your data may be transferred (subject to this Policy and applicable laws).
We do not sell or rent your personal data to third parties for their marketing without explicit consent.
7. Data Retention & Deletion
- We retain your personal data for as long as necessary to fulfill the purposes for which it was collected (e.g. transaction record-keeping, legal or regulatory compliance, dispute resolution).
- After completion of those purposes, we may anonymize or delete data unless retention is required by law.
- Upon your request, and where allowed by law and our obligations, you may request deletion or portability of your data (subject to legal constraints).
However, certain data (e.g. transaction logs, KYC records) might need to be retained for a minimum period mandated by law or regulation.
8. Security Measures
We implement reasonable technical and organizational measures to protect your personal data, including:
- Encryption in transit (TLS / SSL)
- Encryption at rest (where feasible)
- Access controls, role-based access
- Intrusion detection, firewalls, secure servers
- Regular security audits, vulnerability assessments
- Employee training and confidentiality agreements
But no method of transmission or storage is 100% secure — we cannot guarantee absolute security.
9. Your Rights & Choices
Depending on your jurisdiction and applicable law, you may have the following rights:
- Access: to know what personal data we hold about you
- Correction or update of inaccurate or incomplete data
- Deletion / Erasure (subject to obligations)
- Portability: receive your data in a commonly used format
- Objection / Restriction of certain processing (e.g. marketing)
- Withdraw consent (for data processing based on consent)
- Lodge complaints with appropriate data protection authorities
To exercise any of these rights or for inquiries, contact us via the contact details below. We may verify your identity before processing requests.
Please note: we may deny requests that conflict with legal obligations or legitimate interests (e.g. fraud prevention, transaction record retention).
10. Minors & Age Restrictions
- The Platform is intended only for users who meet the minimum legal age (e.g. 18 years or the age required in their jurisdiction).
- We do not knowingly collect personal data from minors. If we become aware that data was collected from someone under the permitted age, we will delete that data.
- Users must not allow a minor to use their account.
11. International Data Transfers
- Your data may be stored and processed in servers located in jurisdictions other than your own country (including outside India), depending on our service providers.
- Where data is transferred across borders, we will ensure adequate safeguards (e.g. standard contractual clauses, appropriate security measures) as required by applicable law.
12. Links to External Sites & Third-Party Content
- The Platform may include links to third‑party websites or services. We are not responsible for the privacy practices or content of those sites.
- You should review their privacy policies before providing any information on those sites.
13. Changes to This Policy
We may update this Privacy Policy from time to time (for legal, technical, business changes). When changes are material, we will provide notice via the Platform or email. The updated policy becomes effective when posted.
14. Contact Information
If you have questions, requests, or complaints about this Privacy Policy or our data practices, please contact:
Name / Entity: PushpaClub
Address: [Insert your registered address]
Email: [Insert contact email]
Phone: [Insert contact phone, if any]
15. Disclaimers & Legal Notice
- This Privacy Policy is not a substitute for legal advice.
- Use of the Platform still remains subject to additional Terms of Use / Terms & Conditions, which should supplement this privacy policy.
- Some jurisdictions may impose stricter data protection obligations — if you operate in multiple jurisdictions, ensure compliance with all applicable regimes (for example, GDPR in the EU, or other local privacy laws).
- In case of any conflict between this Policy and applicable law, the law will prevail.